Returns & Refunds Policy

We will provide a refund or replacement if we made an error with your order, including situations such as: You received the wrong size compared with what you ordered. You received the wrong color compared with what you ordered. You received the wrong team or product. Your requested customization was incorrectly made by us. Your order is missing an item that you paid for. You received an item that arrived damaged or defective due to an issue on our side. We will review each claim and determine the appropriate solution, which may be a replacement, refund, or another reasonable resolution.

Except where the issue is caused by Jerseys Co., all sales are final. We do not offer refunds, exchanges, or returns because of: Choosing the wrong size Changing your mind Ordering the wrong product Ordering the wrong team or player Choosing the wrong color Personal preference The product not looking exactly as expected based on the product images Customization information being entered incorrectly by the customer Normal differences in product appearance, printing, stitching, or manufacturing Please carefully review your order, size, color, team, player, and customization details before completing your purchase.

Custom or personalized jersey orders are final sale. Before submitting a custom request, please make sure that all information you provide, including the team, player, number, size, color, and customization details, is correct. If Jerseys Co. makes an error while producing your requested customization, please contact us and we will review the issue.

If you believe there is an issue with your order, contact us as soon as possible after receiving it. Please provide: Your order number Your name A description of the problem Clear photographs showing the issue Any other information we request to verify the claim We may require photographs or other evidence before approving a refund or replacement.

Please contact us within 7 days of receiving your order if you believe the mistake or damage was caused by Jerseys Co. Claims submitted after this period may not be accepted.

If your refund is approved, the refund will generally be issued to the original payment method used for the purchase. The time it takes for the refund to appear in your account may depend on your payment provider or bank.

If Jerseys Co. is responsible for the problem with your order, we may cover reasonable shipping costs associated with correcting the issue. If the issue is not caused by Jerseys Co., we are not responsible for return or replacement shipping costs.

Pay on pickup is available only in selected areas in New Jersey, USA and Sharjah & Dubai, UAE. Cash on delivery is not available in other areas at this time. Missed pickups can be rescheduled by contacting us directly. Please bring your order confirmation or order number when picking up your order.

If you believe there is an issue with your order, please contact Jerseys Co. through the contact information provided on our website and include your order number and details of the issue.